Aviation
Commercial /
Europe
Improper billing
Low cost companies may have to pay a fine if they charge for children and disabled seats
Embraer ERJ195 da Air Dolomiti - imagem ilustrativa
Aero Icarus, CC BY-SA 2.0, via Wikimedia Commons
Rafael Ramos
7/21/2021
The National Civil Aviation Entity of Italy (Enac) may charge fines from low cost airlines because of the extra charge for relocating seats for children and people with physical disabilities.
Enac has been receiving several complaints about the airline companies' system that separates children or the disabled from their guardians, who, when changing seats, receive an extra fee.
People with physical disabilities are preferentially placed in seats farther forward, as these seats are generally larger and more comfortable. The problem is that these seats are also being unduly charged from these people.
Ken Yam/Unsplah
Enac's new rule says that children under 12 or people with disabilities must have a companion at their side, or, if this is not possible, at the most, one row away. Thus, companies will have to adapt their reservation systems to this.
Fines can range from 10 to 50 thousand Euros, if the rule is not followed.
"Dividing families, fathers and mothers of children, people with disabilities from their companions, making them pay extra as some low-cost airlines want is not going in the right direction," said the president of Enac, Pierluigi Di Palma.
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Rafael Ramos
Aviation enthusiast from an early age, he had his first contacts with the area developing that good old habit of spending dozens of hours in front of the screens of Micrsoft Flight Simulator and other simulators. With a solid background in various technological areas, including engineering and chemistry, Rafael has rejoined aviation as editor and author of articles and materials on our portal, providing invaluable help to the dynamics and expansion of the website and the aeronautical community, bringing us the news and updates so indispensable for us to remain current in our area of operation.
   
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